• Stories

Every experience is unique

The stories of Central Okanagan Hospice House are as unique as the people who stay here.
Read the words from families and friends who have had a loved one stay here.

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“We cannot say enough good things about the care my mother and our entire family received during this difficult time and it is a memory we will hold with us forever. Thank you for giving her the best of care.”

Peggy Collie

“My friend was a very proud man. Although he had accepted his terminal diagnosis, he was adamant he was going to live his days with dignity and respect – no pity party. The nurses treated him with the greatest of care, but more importantly, they treated him as the intelligent successful businessman he was. He loved his baths…and he loved his Coors Light in his bedroom fridge.”

Sasha Carter

From the moment of arrival until the passing of Dad your staff and volunteers were most supportive both to Dad and to our family. The care and dedication they provided Dad was phenomenal. They took every opportunity to make sure Dad was comfortable and provided attention to his every need. Dad was a very proud, quiet, dignified man who didn't ask for much but recognized all the good things done for him. They would often tell me that Dad was a sweetie and I always felt that Dad was treated like a member of your Hospice family.

Sharon

I have been remiss in not writing earlier to thank the staff of Hospice House for their care of our Father in the last hours of his life at the end of September. We very much appreciated the care and attention of Sarah and Jen when Dad arrived and all of the staff over the 36 hours he was there. The House is so very well designed and kept and the staff are empathetic and helpful. It was a great comfort to us to be there with such a caring and supportive staff. Our family directed donations in lieu of flowers to Hospice and I am hopeful that some of those expressing condolence did just that. Thanks again to all and continued best wishes to your organization in its important work.

Richard Berthelsen

Our dear Mom passed away at Hospice in DECEMBER 12th, 2011. My family and I can’t say enough about the wonderful staff and volunteers. Mom’s sense of humour shone through and she managed to get some giggles out of the nurses. They provided loving, tender care to Mom and our family felt supported in so many caring ways. We are forever grateful.

Diane Paterson

My father came in and was so reluctant, but when he finally resigned and was admitted, his first and final words were, "I wish I came weeks sooner! this is lovely" He was a proud man that loved his home and this was the next best thing. Thank you! 1 year today.

Tracey Blucke

Mom was continually impressed by the care she received - so much so that she had me buy several boxes of chocolates for all of you to share. Personally, I too "can't say it enough" for how well ALL of you treated mom. May this card encourage and inspire you to press on and keep on doing what you do so well. All of your hard work and dedication is truly appreciated! Ya'll truly make a difference in the lives you touch during their last few days (and their families also).

Harold

My sister Dolly spent her final 7 weeks of her life at the Hospice. She said it was her home. She was treated with dignity and kindness and I am forever grateful to the staff for that. We were able to have her favorite beer with her, and on her last day, we, as a family, sat beside her, toasted her and all had the opportunity to have precious moments with her before she passed. Thank you for caring.

Sandy Kraft

My brother Terry was in the hospice from February this year. Today he sadly passed away. I live in New Zealand and have rung for updates on his condition on numerous occasions. While Terry was able a nurse would assist so that I could speak to him. I cannot thank you enough for the care that he received. You made his end of life so much better and I am so grateful for your care of him. Thank you 🥰

Lynda Englund

My partner of 37 years died on September 21, 2019. I had never gone through the death of a close loved one. The staff and the facility were great! I couldn't have gotten through it without all of their help. A jewel for Kelowna to have this facility. Thank you, thank you.

Craig Tonn

The care given to my grandfather was amazing! All the staff from nurses to housekeeping and front desk staff were outstanding! Facility was clean and felt like home! We can’t thank the staff enough!
Truly amazing!

Natasha Hird

My friend was diagnosed with terminal cancer. For the first two years after her diagnosis she lived alone and went through her treatments until she decided they were too hard to endure. She chose no more treatments and lived quite well until the cancer progressed. She was placed in Hospice and because the location is so convenient, I was able to see her every day.
The staff were incredibly kind, caring and attentive. She called them angels. Since she had no family in town, they became her family, and Hospice House became her home. She was able to maintain her dignity and spent the last few weeks of her life in a beautiful setting with wonderful care. She always told me that she felt blessed to be there and it was the best place she could have ever been. I could come and go anytime day or night if she needed me. It started feeling like home to me too. She died peacefully in her sleep and the staff was kind enough to keep her in her room until we could go and say our goodbyes. They never rushed us. You could see that they were affected by each patient's death almost as much as the families were, even though it was an everyday occurrence of the job.

Sherrill
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